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Old 19-05-2011, 01:40 PM   #1 (permalink)
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A COG representative has posted in this thread List of Services Closing Before 1st June 2011

EN

List of Services Closing Before 1st June 2011

With the transition taking place at the end of the month, it is necessary to remove some of the services currently offered by Codemasters Online to ensure that all requests can be completed before the transition occurs on the 1st June, 2011.

Players will be unable to purchase or raise tickets for the following services on or after the dates shown:

Tuesday 24th May, 2011 – 9:00 AM (UTC+1)
Kinship Rename
World Character Transfer
Character Undelete
Hacked Account Restart Programme

Monday 30th May, 2011 – 9:00 AM (UTC+1)
Reimbursement Policy

Any open requests or orders for these services at the time of their closing will continue to be processed normally. Please ensure that you read the relevant policies before submitting requests to ensure that we can deal with them as efficiently as possible.


FR

Liste des services indisponibles avant le 1er juin 2011

Avec la mise en place de la transition à la fin du mois, il est nécessaire de supprimer certains services actuellement proposés par Codemasters Online afin de s'assurer que toutes les requêtes puissent être réglées avant la transition du 1er juin 2011.

Les joueurs ne pourront plus acheter ni utiliser des tickets pour les services suivants à partir des dates indiquées*:

Mardi 24 mai 2011 à partir de 10h00 (UTC+2)
Renommer les confréries
Transfert des personnages sur d'autres mondes
Annuler la suppression d'un personnage
Programme de restauration des comptes piratés

Lundi 30 mai 2011 à partir de 10h00 (UTC+2)
Politique de remboursement

Toutes les requêtes ou les demandes de service au moment de leur fermeture seront traitées normalement. Veuillez lire les politiques avant d'envoyer vos requêtes afin que nous nous assurions de pouvoir les traiter de manière efficace.


DE

Liste der Dienste, die vor dem 1. Juni 2011 geschlossen werden

Durch die Übertragung am Ende des Monats müssen einige Dienste, die zurzeit von Codemasters Online angeboten werden, entfernt werden, damit alle Anfragen vor der Übertragung am 1. Juni 2011 noch erledigt werden können.

Spieler können ab den folgenden Daten die aufgeführten Leistungen nicht mehr erwerben oder Tickets zu diesen erstellen:

Dienstag, 24. Mai 2011 – 10:00 Uhr (MESZ)
Sippen-Umbenennung
Welten-Charaktertransfer
Charakter-Wiederherstellung
Neueinrichtung gehackter Konten

Montag 30. Mai 2011 – 10:00 Uhr (MESZ)
Rückerstattung

Alle offenen Anfragen oder Bestellungen für diese Dienste werden auch nach ihrer Schließung weiter normal bearbeitet. Bitte vergewissere dich, dass du die entsprechenden Richtlinien liest, bevor du Anfragen abschickst, damit wir sie so schnell wie möglich bearbeiten können.
 
Old 19-05-2011, 02:33 PM   #2 (permalink)
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Thanks for the information Dnote!

Also, do you already know when this forum will be archived/deleted?
 
Old 19-05-2011, 02:39 PM   #3 (permalink)
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A COG representative has posted in this thread

Hi Falebrindor,

The forums will be inaccessible on the day that the servers go down. Remember to copy all the information you want off of them before the day!
 
Old 19-05-2011, 02:42 PM   #4 (permalink)
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Ok, thanks Faya!
 
Old 19-05-2011, 04:45 PM   #5 (permalink)
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Quote:
Originally Posted by Faya View Post
Hi Falebrindor,

The forums will be inaccessible on the day that the servers go down. Remember to copy all the information you want off of them before the day!
WHHHYYYYYYYYYYY,

to lazy to do that but still want my posts as a good memory. Cant you just save them ...

 
Old 19-05-2011, 05:01 PM   #6 (permalink)
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Quote:
Originally Posted by Lireth View Post
WHHHYYYYYYYYYYY,

to lazy to do that but still want my posts as a good memory. Cant you just save them ...

Valandir is working on a history of the forum. You can find the current at LotRO-Archive
 
Old 24-05-2011, 04:45 PM   #7 (permalink)
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Hacked Account Service closed at 9am this morning, and my daughters account gets hacked around 4pm this afternoon. Is there any chance to recover the account or are the people that get hacked this week just out of luck?
 
Old 25-05-2011, 12:59 AM   #8 (permalink)
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Compromised Account Reimbursement Policy

This is the turbine version of the same thing, perhaps it might be best to ask there and sooner rather than later, since the windows is only 10 days. I think as it takes a while to restore an account they had to stop these things now. Maybe codemasters can at least ban the account in the short term and turbine sort it out on the other end?
 
Old 25-05-2011, 12:38 PM   #9 (permalink)
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Quote:
Originally Posted by Lireth View Post
WHHHYYYYYYYYYYY,
Because from that moment we're not worth anything to CM so it's 'good riddance'.

Yup, CM, the company that cares so much for the customers who supported them for so long that they can't wait 5 minutes before shutting off the forums once we're no longer making them any money.
 
Old 25-05-2011, 03:55 PM   #10 (permalink)
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Quote:
Originally Posted by Kraggy View Post
Because from that moment we're not worth anything to CM so it's 'good riddance'.

Yup, CM, the company that cares so much for the customers who supported them for so long that they can't wait 5 minutes before shutting off the forums once we're no longer making them any money.
And theres no legal issues there at all? Yes it's sad they are going off, but how many offical game forums do you know run by companies that don't have a contract to run them? Not many and part of thats legal issues, and part of thats yes that they aren't making any money. But the mot making any money part is not that clear cut, there are games that they are clearly making no money off any more that they continue to run servers for.
 
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